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** Please provide your laminate code when you contact support so we can research. If you do not have a code, make sure to specify that when you contact us to better assist you.

IMPORTANT: PLEASE DO NOT DOWNLOAD YOUR CONCERT FILE TO A MOBILE DEVICE, FIRST DOWNLOAD IT TO A COMPUTER AND THEN TRANSFER IT TO YOUR DEVICE. THIS IS IMPORTANT BECAUSE THE FILES ARE DELIVERED IN A .ZIP FORMAT!

“HOW TO DOWNLOAD” TUTORIALS (INSTRUCTIONS FROM EXTERNAL SOURCES):